Privacy Policy

Introduction

FuturaBloom Vision ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share while using our platform. This Privacy Policy explains how we collect, use, and safeguard your data when you access our floristry education courses, catalog, and related services.

Data We Collect

We collect information in the following categories:

• Account Information: Name, email address, and password when you create an account or sign in.
• Usage Data: Learning progress, course completion, pages visited, device information, and IP address.
• Payment Information: Billing address and payment processor tokens (we do not store full card details).
• Communication Data: Messages sent via contact forms or support tickets.

How We Use Your Data

Your information is used to deliver premium learning experiences, personalize course recommendations, process enrollments, improve platform reliability, send important updates, and comply with legal obligations. We also use anonymized analytics to enhance our curriculum.

Data Retention

We retain account and learning data for as long as your account remains active or as needed to provide services. Inactive accounts are purged after 36 months. Payment records are kept for 7 years to meet tax regulations. You may request deletion at any time.

Your Rights

Depending on your location, you have the right to access, correct, delete, or restrict processing of your personal data. You may also withdraw consent or request a copy of your data. Contact us to exercise these rights—we respond within 30 days.

Data Sharing

We do not sell your data. We share limited information with trusted partners (payment processors, email services, analytics providers) under strict contractual protections. All third parties are bound by confidentiality agreements.

Security Measures

We employ industry-standard encryption, secure servers, regular audits, and two-factor authentication options to protect your information. However, no system is 100% secure—please use strong passwords and enable 2FA.